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Privacy Policy

•By Ahmad Ali

Welcome to vakse. We are committed to protecting your privacy and ensuring a transparent experience while you use our platform to connect, communicate, and transact.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with the Vakse platform.

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Buyers seeking products or services
  • Vendors providing goods or services
  • Visitors browsing the platform

By using Vakse, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Business name and registration details
  • Role (buyer, vendor, or both)

Account Information

  • Login credentials (email, password)
  • Account preferences and settings

Business and Transaction Data

  • RFPs created or responded to
  • Vendor proposals and pricing
  • Purchase orders, receipts, and invoices
  • Project status updates and chat messages

Payment Information

  • Payment card and billing information (collected and processed by third-party services like Stripe)

Technical Data

  • IP address, browser type, device info, location data
  • Cookies and tracking information (see Section 5)

Communication Data

  • Messages exchanged between users
  • Customer support requests

3. How We Use Your Information

We use your information to:

  • Operate and maintain the Vakse platform
  • Facilitate procurement workflows (e.g., RFP creation, vendor selection)
  • Match vendors with relevant buyers
  • Process payments securely
  • Provide customer support
  • Improve our services through analytics
  • Comply with legal and regulatory requirements
  • Send platform updates and optional marketing (with consent)

4. Sharing and Disclosure

We do not sell your personal information. We may share information with:

a. Other Users

To facilitate business transactions, limited profile and proposal data may be shared between buyers and vendors.

b. Service Providers

We partner with trusted third parties for:

  • Cloud hosting (e.g., Supabase)
  • Payment processing (e.g., Stripe)
  • Analytics and performance tracking

c. Legal Compliance

We may disclose your data to comply with laws, subpoenas, court orders, or other legal obligations.

d. Business Transfers

If Vakse is involved in a merger, acquisition, or asset sale, user data may be transferred.

5. Cookies and Tracking

We use cookies to:

  • Maintain session logins
  • Analyze usage behavior
  • Personalize user experience

You can control cookie preferences in your browser settings. Disabling cookies may affect platform functionality.

6. Data Retention

We retain user data for as long as your account is active or as needed to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request account deletion at any time.

7. Data Security

We implement industry-standard measures to protect your information:

  • SSL encryption
  • Access control and authentication
  • Data backups and monitoring

Despite our efforts, no digital transmission is 100% secure. Use the platform with appropriate caution.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data
  • Request deletion or restriction of use
  • Object to processing
  • Receive a copy of your data
  • File a complaint with a data protection authority

Please email us at privacy@vakse.com to exercise your rights.

9. Children’s Privacy

Vakse is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware of any such data, we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review them separately.

11. Changes to This Privacy Policy

We may update this policy periodically. When we do, we’ll revise the “Effective Date” above and, if significant, notify users via email or platform alerts.

12. Contact Us

For questions or requests regarding this Privacy Policy, please contact us at:

Email: privacy@vakse.com
Mailing Address: [Insert business address here]